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Shipping

What are your delivery times?

Our standard delivery times vary based on your location and chosen shipping method. Once your order is processed, you will receive an email with estimated delivery times.

How much will shipping cost?

Shipping costs are calculated based on the weight of your order and your location. You can view the shipping costs at checkout before completing your purchase.

Can you provide worldwide shipping?

Yes, we provide worldwide shipping to most countries.

My Order

How can I cancel my order?

To cancel your order, please contact our customer service team as soon as possible with your order details. We will assist you with the cancellation process.

What if I receive the wrong product?

If you receive the wrong product, please contact our customer service team immediately. We will work to resolve the issue and arrange for the correct item to be sent to you.

Do you offer exchanges for faulty items?

We offer exchanges for faulty items within a specified return period. Please reach out to our customer service team with details and we will guide you through the exchange process.

Product

How do I return my product?

If you need to return a product, please contact our customer service team to initiate the please change your credit process.

Return Policy:- Eligible for exchange or store credit only.- Condition: Underwear must be in original, unworn, and unwashed condition with all tags and packaging intact for exchange or store credit.

How do I care for my product?

For product care instructions, please refer to the care label on the garment. In general, we recommend following the care instructions to ensure the longevity of your product.

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